Appliance Service Technician - Red Seal certified tradesperson at work
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Appliance Service Technician

Diagnose, repair, and maintain household and commercial appliances including refrigerators, washers, and ovens.

NOC72402
Since2015
100Exam Questions
9Provinces
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About Appliance Service Technician

Appliance service technicians diagnose, repair, and maintain household and commercial appliances including refrigerators, washers, dryers, dishwashers, ovens, and air conditioners. They use diagnostic tools, read wiring diagrams, and source replacement parts.

Work Environment

Appliance technicians work in customers' homes, repair shops, and commercial establishments. The work involves travel between service calls, working in kitchens and laundry areas, and handling both electrical and gas appliances.

Physical Demands

  • Lifting and moving heavy appliances
  • Working in tight kitchen and laundry spaces
  • Kneeling and reaching behind appliances
  • Driving between service calls
  • Working with electrical and gas connections

Designated Provinces & Territories

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Red Seal Exam Structure

The Appliance Service Technician Red Seal exam consists of 100 multiple-choice questions covering 6 major work activity areas.

100

Total Questions

Multiple choice

5–15%

Knowledge & Recall

60–70%

Procedural Application

20–30%

Critical Thinking

Skills for Success

The essential skills required to succeed in this trade, as defined by the Red Seal program.

Reading

Read technical manuals, code books, specifications, and safety documentation related to appliance service.

Document Use

Interpret blueprints, schematics, drawings, and technical documents used in appliance service.

Writing

Complete work orders, reports, inspection records, and other documentation for appliance service.

Oral Communication

Communicate with clients, colleagues, supervisors, and other trades to coordinate appliance service work.

Numeracy

Perform measurements, calculations, and estimates required for appliance service tasks.

Thinking

Apply problem-solving and critical thinking skills to diagnose issues and plan appliance service work.

Working with Others

Collaborate with team members, apprentices, and other trades on appliance service projects.

Digital Technology

Use digital tools, diagnostic software, and computer-based systems relevant to appliance service.

Continuous Learning

Stay current with evolving codes, technologies, and best practices in appliance service.

Career Advancement

Technicians can advance to service manager, warranty administrator, or manufacturer technical trainer. Many start their own appliance repair businesses.

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